17
Dec
17
Dec
“
If a million users each waste a minute a day dealing with complexity that an engineer could have eliminated in a week by making the software a little more complex, you are penalizing the user to make the engineer’s job easier.
Whose time is more important to the success of your business? For mass market software, unless you have a sustainable monopoly position, the customer’s time has to be more important to you than your own.
— Larry Tesler, http://www.designingforinteraction.com/tesler.html , From “Design for interaction”, Dan Saffer, 2006
12
Sep
“ Do not anticipate trouble, or worry about what may never happen. Keep in the sunlight.
— Benjamin Franklin
31
Aug
Procrastination
31
Aug
“ The real advantage of e-mail isn’t simply that it’s faster than postal mail — the Mechanical-Age view — but rather that it promotes the flattening and democratization of the modern business organization — the Information-Age advantage. The real advantage of the Web isn’t cheaper and more efficient communication and distribution — the Mechanical-Age view. Instead, it is the creation of virtual communities — the Information-Age advantage that was revealed only after it materialized in our grasp.
— Alan Cooper, About Face3: The Essentials of Interaction Design
18
Aug
29
Jul
by Marcus Haid
“This article is based upon my own experience transitioning from a career in corporate-world project management into the field of user experience design. With dedication, some talent, a few classes, and a healthy dose of self-promotion, the transition was fairly easy, very enjoyable, and took about two years. I have outlined a few key points to consider if you are planning to start a career in user experience design.”
29
Jul
21
Jul
This website is the result of the research activity done by Roberta Tassi during her graduation thesis, further developed within the framework of the cooperation between DensityDesign research group at INDACO Department - Politecnico di Milano and DARC - the Research & Consulting Center of Domus Academy.
Service Design Tools is conceived as an open platform of knowledge, to be shared with the design research community.
14
Jul
